Member Retention Strategies: Webinar Recap & Key Takeaways

Duration: 45 minutes, including Q&A

Most fitness facilities lose 40–50% of new members within their first 30 days. In this webinar, we dig into why this happens and share the exact systems that high-retention facilities use to keep members engaged past their first month.

Learn how to:

• Build a 30-day retention checklist with structured touchpoints on Days 1, 3, 7, 14, and 30
• Prevent silent cancellations by catching disengaged members before they disappear
• Use billing communication as a retention tool instead of a churn trigger

You'll gain practical strategies you can implement this week to keep more members and grow your recurring revenue.