You Opened a Clinic to Help People.
Not to Chase Payments.
Not just software. A dedicated billing team for healthcare practices. Since 1991.
15-min call. No pitch. We'll tell you if it's not a fit.
We Know Healthcare Practices
Med spas, botox and aesthetics clinics, chiropractic offices, dental membership plans, dermatology practices, wellness clinics — we've worked with every type. Variable billing, membership plans, treatment packages. We get it.
Your friend told you about us for a reason. You're spending too much time tracking payments, chasing expired cards, and having awkward money conversations with patients you see in the waiting room every week.
We take all of that off your plate. Not with an app that sends automated emails — with a real team that calls banks, disputes chargebacks, and follows up until every dollar is recovered.
You see patients. We handle the billing. That's the deal.
Every Type of Practice. Every Billing Quirk.
These aren't edge cases to us. They're Tuesday.
Med Spas & Aesthetics
Botox packages, filler memberships, skincare subscriptions, treatment plans billed monthly.
Chiropractic Offices
Monthly wellness plans, adjustment packages, family care plans, recurring maintenance visits.
Dental Membership Plans
In-house dental plans, annual cleanings, whitening packages, family memberships.
Dermatology Clinics
Treatment series billing, cosmetic procedure payment plans, skincare memberships.
Wellness & Functional Medicine
Supplement subscriptions, concierge medicine memberships, lab panel packages.
Multi-Location Practices
Centralized billing across locations, per-site reporting, consolidated financials.
Billing Scenarios We Handle Every Day
Patients on monthly treatment plans with varying amounts
Botox every 3 months, adjustment packages weekly, treatment series at different price points — we handle variable recurring billing.
Insurance doesn't cover it — patients pay out of pocket monthly
Membership models for services insurance won't cover. Monthly fees, auto-renew, payment plans for expensive procedures.
Patients who ghost after the first few visits
We flag delinquent accounts and follow up professionally — so you don't have awkward conversations in the waiting room.
Seasonal slowdowns and patient retention
Holiday dips, summer slowdowns — we pause billing for vacations and re-engage patients before they cancel.
Multi-service patients on different billing cycles
One patient, three services, different start dates. We consolidate or separate billing however works best.
No-shows and late cancellation fees
Automated no-show billing, late cancel charges, and payment collection — handled without your front desk getting involved.
When a Patient's Card Declines, Here's What Happens
While you're seeing patients, your billing team is handling it.
Same Day
Payment flagged and first outreach sent
Friendly reminder via email and text — no pressure, just a heads up to the patient.
Day 3
Personal phone call from our team
A real person calls your patient, professionally and respectfully. Not a robocall. Not an automated email.
Day 7
Alternate payment methods attempted
We try backup cards, ACH, and work with the patient to find a solution.
Ongoing
Bank disputes, paperwork, and follow-through
If needed, we dispute chargebacks directly with the bank — phone calls, faxed forms, whatever it takes to recover your revenue.
With billing software alone? You get step 1. Maybe. The rest is on you — and that patient is sitting in your waiting room tomorrow morning.
15 minutes. No pitch. We'll tell you if it's not a fit.
What We Handle for Your Practice
Membership Billing
- Monthly treatment plans
- Wellness memberships
- Package billing
- Family plans
Revenue Recovery
- Failed payment follow-up
- Expired card outreach
- Chargeback disputes
- Professional follow-up
Agreements & Contracts
- Digital membership agreements
- E-signatures
- Automated renewal tracking
- HIPAA-conscious processes
Reporting & Insights
- Revenue dashboard
- Monthly statements
- Patient retention metrics
- Recovery tracking
How It Works
Three steps. No six-month onboarding. No training your staff on new software.
We Audit Your Billing
Free assessment. We look at your practice, your patients, and your billing. In 15 minutes, you'll know exactly how much revenue you're leaving on the table.
We Migrate Your Patients
We move your patient billing data, agreements, and payment info. Your patients won't notice a thing. Most practices are live in 1-2 weeks.
You See Patients. We Handle Billing.
From that day forward, failed payments, expired cards, and awkward money conversations are our problem. You focus on your patients.
What Practice Owners Say
We've been with Member Solutions for over a decade. They handle everything so we can focus on patient care.
Since I've been a client of Member Solutions, my business has quadrupled! They take care of your business for you, so you don't have to do it yourself.
I would absolutely recommend Member Solutions to all martial arts and fitness studios out there. You'll get peace of mind knowing that the financial end of your business is being taken care of.
Resources for Practice Owners
Guides and tips from 35 years of working with membership-based businesses.
What We Do
See the full scope of our billing services — from payment processing to revenue recovery to reporting.
How to Handle Membership Cancellations
Practical strategies for handling cancellation requests without losing members or revenue.
Browse All Resources
Billing tips, retention strategies, and business growth guides from 35 years of experience.
Questions Healthcare Practice Owners Ask
Do you work with healthcare practices?
Yes, our largest client is a healthcare clinic. We handle billing for med spas, chiropractic offices, dental membership plans, and more.
Is your system HIPAA-compliant?
Our billing platform handles payment data, not medical records. All payment processing is PCI-compliant. We don't store or access protected health information (PHI).
Can you handle variable treatment plan billing?
Yes. Monthly Botox packages, weekly adjustment plans, quarterly treatment series — we bill whatever schedule your practice needs.
What about patients who stop coming but don't cancel?
We flag delinquent accounts and follow up professionally. Our goal is to keep the patient and recover the payment — not to burn the relationship.
What does it cost?
Plans start at $99/month with 2.9% per transaction. Most practices recover the cost in the first month. Free setup when you start within 30 days. Cancel anytime. See full pricing.
How long does setup take?
Most practices are live in 1-2 weeks. We migrate your patient billing data and run both systems in parallel until you're confident.
See What Your Billing Is Costing Your Practice
15-minute call. No pitch. We'll show you exactly how much revenue your practice is leaving on the table — and what it would look like if someone else handled billing for you.
Free setup included. No long-term contract. Cancel anytime.