You Run Your Business. We Handle the Billing.
A dedicated team of billing specialists who handle payment follow-up, customer communication, account updates, and the awkward conversations — so you never have to.
15-min call. No pitch. We'll tell you if it's not a fit.
What You Stop Doing
When your billing team takes over, these tasks come off your plate — permanently.
Chasing customers with expired credit cards
Having awkward money conversations with customers you see every day
Calling banks to dispute chargebacks or track down declined payments
Manually updating payment information when cards expire or change
Sending collection notices and follow-up emails that nobody opens
Wondering how much revenue you lost this month because you were too busy running your business
Your billing team handles all of this — every month, automatically.
What Your Billing Team Does
Not features. Not dashboards. This is the work real people do for your business every single month.
Monitor every account, every cycle
Your billing team watches every payment across every customer. When something fails, they know before you do.
Catch failed payments immediately
Declined cards, insufficient funds, expired payment info — each decline code gets a different response. No waiting for you to notice.
Update card info before problems start
We pull updated card numbers from the network automatically. Many expired-card issues get resolved before the customer even knows.
Call banks and dispute chargebacks
When a payment needs real follow-up, your team picks up the phone. They call the bank, file paperwork, dispute chargebacks. The work software cannot do. See how our recovery process works.
Contact customers professionally
When a customer needs to be reached, your team handles it — during business hours, with a professional tone. No awkward conversations. No robocalls.
Handle account maintenance
Freeze requests, cancellation processing, membership changes, payment plan adjustments — the day-to-day admin that eats your time.
Send you clear monthly reports
You see exactly what happened — payments collected, issues resolved, accounts updated. No surprises. No guessing.
We're Not a Call Center
We're billing specialists who've handled recurring payments for 35 years — from martial arts schools to healthcare clinics. We know how membership businesses operate. We know what to say to a customer whose card declined — and what not to say.
Every competitor sells software. Only Member Solutions gives you a team.
See What It's Like to Have a Billing Team
In 15 minutes, we'll show you exactly what we'd handle for your business — and what it costs.
No commitment. No credit card. No pressure. Ever.
Business Owners Who Made the Switch
Member Solutions is the best! Their billing services have made running our school so much easier. The staff is always responsive and professional.
I use Member Solutions because it has helped my school to grow. It has helped me to save time, and concentrate on teaching and growing my students.
Common Questions About Your Billing Team
Who will actually be handling my billing?
Trained billing specialists who work with martial arts schools, fitness studios, and businesses with recurring payments. They understand how memberships work, how to communicate with your customers professionally, and how to recover payments without damaging relationships. They're not a generic call center — they've been doing this for years.
Will my customers be treated professionally?
Absolutely. Your billing team contacts customers during business hours with a respectful, professional tone. They represent your business — not a collections agency. The goal is always to keep the customer and recover the payment, not to burn bridges.
How does onboarding work?
Setup takes 1-2 weeks. We migrate your customer data, configure your billing settings, and your team starts working your accounts. Free setup included if you implement within 30 days. You don't need to learn a new system — we handle the transition.
How much does this cost?
Plans start at $99/month with 2.9% per transaction. Most businesses recover the cost in the first month — the team typically recovers far more than what you pay. No long-term contract. Cancel anytime. See full pricing details.
Can I still see what's happening with my billing?
Yes. You get full visibility through your dashboard — every payment, every account update, every recovery effort. Plus a monthly report summarizing everything your team handled. Delegation doesn't mean giving up control.
Every Month You Wait Is Revenue You Lose
15-minute call. No pitch. We'll show you exactly how much revenue is slipping through the cracks — and what it looks like when a billing team handles it for you.
Free setup included. No long-term contract. Cancel anytime.