Billing Software Backed by a Real Team, Not Just Reminders
Tired of chasing down failed payments? In 15 minutes, we'll show you exactly where your business is losing money, so you have a clear path forward.
Schedule My Free Billing Assessment
It's a free, 15-minute call where we walk through your numbers together.
No credit card. No commitment. No sales pitch. Just your numbers.
What Member Solutions Actually Is
Member Solutions provides billing software plus a dedicated team that handles human payment recovery, calling members and banks to resolve failed payments, for gyms and martial arts schools since 1991.
Billing software processes the charge and retries it a few times if it fails. If that doesn't work, most software stops there and waits for you to notice. We built the company around that gap. A person on our team has been the one who calls, so you don't have to.
Why School Owners Choose Us
A Team That Picks Up the Phone
When a payment fails and the automated reminders don't work, someone on our team calls the member and the bank, and stays with it until it's resolved.
Decades of Doing Just This
We've worked with more than 11,000 schools and studios since 1991, through recessions, a pandemic, and every shift in how people pay, from paper checks to ACH to mobile wallets.
Straightforward, No Surprises
We're PCI-DSS Level 1 secure, plans start at $99 a month, and there's no long-term contract. If we're not the right fit for you, we'll say so on the call.
From 30 Students to 185, With Billing He Doesn't Have to Think About
Peter Malik bought a struggling martial arts school in Palo Alto in 2007. It had 30 students at the time. Today, World Martial Arts has 185 students and is still growing, built almost entirely on word of mouth.
Peter uses Member Solutions for billing visibility and hold and freeze management, so that side of running the school doesn't take up much of his attention. In his words: "I'm not a business. We are a community." Billing just needs to work well enough to stay out of the way of that.
Read the full story →"Since I've been a client of Member Solutions, my business has quadrupled! They take care of your business for you, so you don't have to do it yourself."
Larry Zahand
Zahand's Martial Arts
"Member Solutions is the best! Their billing services have made running our school so much easier. The staff is always responsive and professional."
Sal Zangari
Bucks County Karate and Fitness Center
"They recovered payments I had completely written off. I didn't even know that money was recoverable."
Joshua Lopez
School Owner · via Trustpilot
If You're Wondering About Switching
In 35 years of onboarding gyms and martial arts schools, we've never had a complete data loss during a switch. Not once. We keep your original files backed up, test the migration before anything moves, and verify everything together before calling it done.
Most gyms are fully up and running in 3-4 weeks, and smaller schools are often live in 2. Your business keeps running normally the whole time, nothing pauses while we work in the background.
How the Free Billing Assessment Works
The checklist
We send over a short checklist to help you prepare, nothing to fill out ahead of time.
The 15-minute assessment
We look at your billing together. You'll get a specific number on what's happening with your payments.
You decide
If it makes sense to dig deeper, we will. If it doesn't, that's fine too. Either way, the assessment findings are yours to keep.
A Few Common Questions
Is this really free, or is it a sales call with a different name?
It's free. We show you the results of the assessment first, before we ask for anything. If it makes sense to work together after that, we'll say so. If it doesn't, we'll say that too.
We already have billing software. Is this still worth it?
Usually, yes. Software handles the easy cases well. The assessment focuses on the harder ones, payments that don't resolve on their own, since that's usually where money slips through unnoticed.
Will switching be a lot of work?
The assessment itself doesn't involve switching anything. But if you decide Member Solutions is the right fit for your business, we help with moving your data over as part of getting set up. Most of our clients are ready to go within 2 weeks.
How much does Member Solutions cost?
Plans start at $99 a month, with no long-term contract. We'll go over full pricing on the call, based on your school's size and setup.
Is Member Solutions PCI compliant?
Yes. Member Solutions is PCI-DSS Level 1 certified, the same standard used by major financial institutions.
What if it turns out we're not a good fit?
We'll tell you directly on the call.
The assessment is free, and it takes about 15 minutes. If there's money slipping through somewhere in your billing, we'll show you where.
15-min call. No pitch. Just your numbers.