Billing Solutions

More Recurring Revenue, Greater Stability and Security to Grow Your Enterprise

Do you need to charge your customers on an ongoing basis? Do you worry about a data breach or Payment Card Industry compliance? Would your resources be better spent acquiring new customers instead of managing your customer billing and payment information?

Our Enterprise Solution is the Answer

You can leverage our flexible and sophisticated billing and servicing platform easily — and seamlessly — through the Member Solutions Billing API. By doing so you immediately:

  • Secure your customers' personal financial data through the most stringent PCI compliance requirements
  • Attain our team that stands ready to understand your business and craft a solution that's right for your enterprise
  • Reap the benefits of our proprietary platform and payment gateway that is designed to complement your business purposes
  • Gain a solution that meets your objectives — whether it's faster payments, less delinquencies, better data management or greater security

Features & Benefits

Member Solutions Data Security

Seamless Security and Compliance to Limit Your Regulatory Scope

Delivering the highest level of data security and compliance is extremely important to us. That's why we undergo recurring on-site audits of our headquarters and offsite audits of our production environment to re-validate our Level One PCI certification. Level One is the highest level of payment card industry compliance. The certification ensures that all sensitive personal financial data is encrypted and protected with advanced electronic and physical security.

Our payment gateway partner, Constellation Payments, also goes through the same extensive audits to achieve the most rigorous industry-recognized payment card security standard available.

In addition to PCI certification, we continually invest in a state-of-the-art infrastructure to meet the ever-changing security standards, so you don't have to.

Let our team work with you to see how our Enterprise Billing Solution can limit or eliminate your scope for PCI compliance.

Gain More Customers Than Ever Before

Our Enterprise Billing Solution puts you in full control, so you can:

Acquire More Customers — New customer acquisition is likely a more significant success driver for your business than managing administrative billing and data details. Focus your internal resources on what will drive the growth and profitability of your enterprise and allow Member Solutions to do what it does best.

Our 24/7 online self-service customer portal makes it easy for your customers to make payments online, update payment information, and access open and paid invoices 24/7.

Reduce Attrition and Risk — Automated processing and reprocessing of scheduled recurring payments lowers your delinquency and gets you more payments. If you choose to do so, harness the power of our call center team that will personally work to manage your delinquencies and get you more money. Our solution also ensures you have payment before you ship your product or fulfill a service, so you know you're getting paid for what you're delivering.

Know Your Numbers — Real-time, online billing, funding and delinquency reports enable you to spend less time building reports and more time taking action on the information they provide. Leverage our API and data framework to automatically retrieve the data you need when you need it.

Optimize Your Recurring Revenue with our Full-Service Solution

Our Full Service Solution can be added to our core platform — giving you a complete delinquency management support system to collect even more payments.

In addition to all of the broadcast calls, emails and portal access of the core platform, our expert Customer Care team will work on your behalf to professionally bill and collect past-due payments and manage chargebacks.

Custom Packages

We'll Build a Customized Package that Works for Your Enterprise

We offer a wide variety of full-service options and will work with you to develop a system of services that best suit the immediate and future needs of your enterprise.

Billing & Payment Processing Features
PCI Compliance Regulation & Electronic Data Safety Management
Member Solutions Blue Check
Payment Profile Created for Each Member
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Recurring Transaction Processing – Direct Debit and Credit Card File Preparation
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Statement Option (Invoices Mailed via USPS/Canada Post)
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Flexible Billing Options - Any Term, Any Day, Any Frequency
Member Solutions Blue Check
Automatic Renewal Option
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Payment and Reversal Posting
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Client Features
Comprehensive Real-Time Reporting (Billing, Funding and Delinquency)
Member Solutions Blue Check
Assistance with Every Aspect of Your Account for You and Your Staff
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Automated email Alerts to Notify You of Member Activity
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Member Features
Welcome email Sent to Member
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Full Customer Service Support to Your Members
Member Solutions Blue Check
Online Self-Service Member Portal
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Delinquency Management Features
Automatic Reprocessing of Declined Credit Card Transactions
Member Solutions Blue Check
Document Scanning and Storage
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Referral to Collection Agencies (Optional)
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Analysis of Legal Threats
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BBB Responses
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Inbound Customer Support via a Toll-Free Hotline
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Chargeback Management
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Correspondence Management and Follow-Up
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Email Correspondence (Change of Address, Bounced Payments, Delinquency Notices, Etc.)
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Relocation/Medical Verification
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Send Member Settlement Offer at 90 Days Delinquent
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Automated Outbound Payment Reminder Calls (No Manned Calls)
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Companies Using Our Enterprise Billing Solutions

Recurring Goods or Service Providers use our Enterprise Solutions to limit their PCI regulatory scope, so all of their custom data is secure and stored outside of their website or their internal environment for real-time payment processing. Our delinquency management tools deliver incremental payments and revenue that these providers might otherwise lose. Recurring goods and service providers also use our solution to make sure they have received payment before delivering products and services.

Software Companies use our Enterprise Solutions to add billing, servicing and payment processing functionality to their existing software applications for Point of Sale, one-time payments and recurring payments. If you have a software application that already does one-time payments, we offer the ability to add on recurring payment processing and delinquency management for your clients as a value-added service to increase revenue.

Franchise organizations use our Enterprise Solutions for solid data and royalty management. Franchisors can choose to bill their franchisees any way they need and our billing platform will automatically pay out royalties to the franchisor. The Enterprise Solutions also enable franchise organizations to reduce risk by implementing best-practice security measures throughout the organization.

Enterprise Clients
  • Software Companies
  • Recurring Goods Provider
  • Franchise Organization
  • Utility Companies
  • Adventure Travel
  • Moving and Storage
  • Online Donations
  • Religious Organizations
  • Online Funding Organizations
  • Government Entities

Getting Started

We've created a comprehensive implementation program to make integration smooth. Our implementation program includes:

  • An expert consultation to identify the specific needs of your enterprise
  • A customized API reference guide with implementation best practices
  • A Technical Specification Document (TSD) detailing exactly what your system will need to do to exchange data with our API
  • A series of meetings with our team to facilitate implementation
  • Access to our API developers from start to “go live”

Merchant Account & Gateway through Our Partner, Constellation Payments


Credit Card Merchant Account and Gateway for Your Enterprise

In addition to billing as a service, we provide direct merchant processing services through our payment gateway partner, Constellation Payments. Due to the size of their processing volume, Constellation Payments can provide highly-competitive rates that enable you to process payments at a low cost.

Already have a merchant account? Make sure you are getting the best rate possible. Constellation Payments offers a free, no-obligation rate comparison. Email to start the evaluation process.

Have POS software? Running an online store? Constellation Payments can help you there too. Constellation Payments has direct oversight and control of their own proprietary payment transaction gateway. Getting both your merchant account and gateway through Constellation Payments eliminates having to bring in multiple partners to process a credit card or ACH transaction.

To learn more about Constellation Payments, visit or call 888.248.7060.

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