Member Management Solution
NO FRONT DESK SHOULD BE WITHOUT IT!
Member Management Solution is specially designed to help you effectively and efficiently manage your members — from lead generation and tracking, to Point-of-Sale and billing.
“Member Solutions’ front desk application is worth more than gold. We are now making strong business decisions based on member data.”-Paulo and Catarina Guillobel, Head Instructor and Owner / Co-Owner and Business Manager, Guillobel Brazilian Jiu Jitsu
Read success story
Tightly integrated with our proprietary payment processing platform, the web-based solution includes:
Member Check-In and Tracking — Capture all attendance data to help pinpoint trends, identify new business opportunities, and improve retention. We offer a full line of hardware solutions to make check-in quick and easy for your members, and for you. You can also post alerts to facilitate communication between front-desk staff and members upon check in.
Personalized Business Planner — Set calls, classes, events, tasks, meetings and more. The planner also easily connects to your website so that changes made to the planner are instantly reflected on your site.
Detailed Reporting — With over 30 reports to choose from, each provides a detailed account of activity to help you analyze key areas such as finances, retention, sales and service. Popular reports include: the No-Show Report, Session Renewal List, Member Birthday List, and Financial Summary Report.
Sales — Enjoy our full-featured Point-of-Sale (POS) system. Create a new member, assign a membership card, take a quality member photo, process a down payment and bill a balance in seconds.
Credit Card Processing — Fully integrated with Point-of-Sale, credit card processing allows you to swipe a credit card and/or debit card at your front desk. Use it for taking down payments, processing product sales, collecting event fees, and more. Payments are processed in real time, and funds are settled and deposited into your bank account within 24 hours.
Lead Management — Maximize every marketing dollar and keep your sales team accountable by easily capturing and managing sales leads. Leads captured on your website can be set to seamlessly flow into the member management application.
Member Communication — Member Management Solution is integrated with the leading e-mail marketing provider, Constant Contact®, to help you communicate with your members and increase sales and retention. Through Constant Contact, you receive hundreds of HTML e-mail marketing templates, plus tools to track, secure, store and grow your e-mail lists.
Curriculum — Member Management Solution includes tools to set curriculum, programs, levels and ranks, plus requirements such as age, experience level, and number of visits, to restrict member access and evaluate member progress.












