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Help! What Steps Should I Take to Add Extended Child Care to My Summer Camp?

By David Chang

We run a Summer camp that’s held from 8 am to 3 pm. We’re considering offering extended care from 3 pm to 6 pm. What issues do I need to consider when setting up this option?

smiling_kids-resized-600David Chang’s Answer on Adding Extended Child Care to Summer Camps:

Offering extended care for your Summer campers is an excellent idea. Not only can it provide an additional stream of revenue, more importantly, it can make the difference between whether or not a parent signs up for your camp!

For many working parents, picking their child up at 3 pm is not an option. You need to be capable of watching their child until the parent gets off work, or they will find another camp that can.

Step 1

Check with your legal counsel to determine whether or not there are specific requirements in your state with regards to caring for children. Depending on your state, licensing may be required.

Step 2

Make sure that any staff members you hire to watch the children are properly screened. I recommend running a background check on every employee in your organization, but this is particularly important for any employee who will be caring for children.

Step 3

Protect yourself by training your staff on how they should care for children. Have clear-cut policies on safety standards and disciplinary procedures. For example, you want your staff to know exactly where the children may not go. You need them to be clear on what to do if a child is misbehaving. Your staff should not be allowed to go into a restroom alone with any child.

Shield yourself from potential lawsuits by ensuring that everybody under your employ understands and follows your procedures.

Step 4

Provide plenty of games and activities to keep the children entertained for three hours. Some suggestions are board games, puzzles, Lego blocks and stories.

With a well-thought-out plan, providing extended care can be a real boon for your Summer camp.

Sifu David Chang and his wife Elizabeth Chang are the owners of Wushu Central Martial Arts Academy with two locations in California. Sifu Chang is a former Wushu style forms national champion and Elizabeth is the brains behind the business. They teach over 600 students and currently employ 17 instructors. Sifu Chang is also a member of the Member Solutions Business Advisory Team.

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Member-Solutions-Business-Advisory-TeamThe Member Solutions Business Advisory Team is ready to help! Each team member is committed to providing continual advice and insight to help our clients achieve success.

Just send an email to asktheadvisoryteam@membersolutions.com and one of our team members will answer your question.

Business-Building-Blog-Martial-Arts-Business

After the Birthday Party: A Follow-Up Formula that Turns Leads Into Students

By Steve Giroux

Growth-Bar-ChartThe #1 and #2 reasons for offering any event at your school are retention and new membership. In last week’s post, I provided tips to help you get your birthday party program off the ground.

Here I’ll cover our follow-up system in detail to help you gain those new potential memberships that can result from hosting birthday parties. Keep in mind: you could use this system as a base for follow-up for any of your events, not just birthday parties. All it would take is a few minor changes. So, with that, let’s get going  …

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5 Quick Tips for Hosting Successful Birthday Parties at Your Martial Arts School

By Steve Giroux

Are you looking to improve student retention? Bring in new members? Good news! You can accomplish both by hosting birthday parties at your school

We’ve been running birthday parties at Giroux Bros. Martial Arts for years. Here I’ll share what we do — and what has worked — to help you make birthday parties an effective part of your Martial Arts business strategy.

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Do This to Make a Measurable Difference in Your Attrition Rate

By Bill Storm

I have an idea I want to share. Though basic, it will be a game changer for you if you make the conscious decision to fully embrace and execute it with enthusiasm and positive expectation.

We really don’t need to learn new things, but rather learn to consistently use what we already know. This year is all about improving ourselves, so that we become the kind of person deserving of the success we dream of.

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How to Give an Instructor Performance Review

By Dave Kovar

PuzzleJust as our Martial Arts students deserve feedback on their performance and progress, our staff deserves to get feedback on their progress and performance as well.

Feedback is the breakfast of champions. Often times, however, we assume a staff member knows that he or she is doing a good job, so we don’t say anything until we see something that needs correcting.

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How to Keep Your Martial Arts Business Busy All Year Long

By Peter Trikilas

successA few days ago, I had a conversation with a local restaurant owner. Upon asking him how everything was going, his response was “Slow … very slow. This is our slow time of year.” He then proceeded to ask me about my Martial Arts school. He was shocked by my response. He could not believe that we are always busy throughout the year.

In my opinion, society has made us think that it’s acceptable for there to be “slow” periods for a business. I believe that with the right marketing strategies, and a steady flow of exciting events at your school or business, every month can be busy.

Here are a few events that help us bring in more members throughout the year and keep our school growing at a steady rate.

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Event Manager and the History of Software [Infographic]

By Member Solutions

It’s hard to imagine life without computers or software, yet there was a time without them. Thanks to Capterra‘s History of Software Infographic, we can see – and appreciate – just how far technology has come throughout the years.

Making the timeline in 2002 is our very own Event Manager software. For those not familiar, Event Manager is used by coaches, industry association organizers, sports league administrators, professional leagues and small business owners to manage to take registrations and payments online for events such as sports camps, business seminars, tournaments, courses, fundraisers and community functions.

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Creating Value for Your Martial Arts School through Video

By Korbett Miller

Have you ever felt that your marketing doesn’t tell the whole story of what you do at your Martial Arts school? That you are asking for too much from people to commit before they know anything about you or your business?

There is a modern approach that has been popularized by Internet marketers like Gary Vaynerchuk and Jeff Walker. It’s really quite simple. The idea is that you create value first with content. And since video has never been easier to create, it makes sense to use the medium to create content and tell the story of your school.

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Help! Our Front Desk is Costing Us New Members

By Chuck Heacock

Please-Help-Me-HandWe’re in the middle of the New Year’s resolution rush, but no one is joining. We think our front desk and approach to sales might be scaring people away.

Can you give us some tips to make our facility more welcoming, so it’s likely members join?

Chuck Heacock’s Answer on Making Your Front Desk More Inviting and Sales Approach Less Intimidating

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