News

Member Solutions Adds Card Reader Integration to its Online Registration System

November 24, 2010 — Jenkintown, PA — Member Solutions announces the integration of Magnetic Card Readers with its online registration system, Event Manager.
The benefits of this new Point–of–Sale hardware integration are vast including the ability for clients to speed last–minute registrations and process add–on sales during their events, such as purchases for spectator tickets, donations, and team apparel.
Member Solutions’ Event Manager clients currently use the web–based system for event registration, event marketing, and event payment processing. The integration of a Magnetic Card Reader will enable clients to provide a seamless purchase process for event attendees, as well as generate additional revenue through supplementary on–site event sales. The Magnetic Card Reader is ready out of the box and can be effortlessly integrated with Event Manager.
“This hardware integration will enhance the event experience for all of our membership categories — fitness, dance, martial arts, gymnastics, cheerleading, sports leagues, music, and more. The addition makes on–site transactions easy for both event registrants and Event Manager clients.” said Steve Pinado, CEO of Member Solutions.
"We had over 600 people register for our tournament (our most successful to date) using Event Manager, and an additional 150 in add-on event purchases. The card reader made processing transactions super easy and increased our revenue by more than 10%!", said Carrie Ann Kemp, Event Coordinator, 1st Degree Black Belt, Bobby Lawrence Karate Training Centers, Utah.
Member Solutions offers an entire line of Point-of-Sale and check-in hardware for membership-based organizations. Bar code readers, a cash drawer, label printer, electronic signature pad, receipt printer, web camera, and touch screen LCD monitor are among the other hardware solutions provided.
CLICK HERE to view the press release on PRWeb.

MEMBER SOLUTIONS RECEIVES RENEWAL CERTIFICATION AS LEVEL ONE SERVICE PROVIDER UNDER PCI-DSS

November 4, 2010 — Jenkintown, PA — Member Solutions has once again been certified as a Level One Service Provider under the Payment Card Industry Data Security Standards (PCI-DSS). The renewal certification was awarded after a comprehensive, independent, on-site audit was conducted by Trustwave, the leading provider of on-demand data security and payment card industry compliance and a Qualified Security Assessor (QSA) registered with the PCI Security Standards Council.
Member Solutions is a leading provider of billing and servicing to thousands of membership businesses across North America. The company has serviced more than one million consumer obligations, processes in excess of $120 million in payments, and provides web-based applications for front-desk management, online registration, payments, and membership management.
“Our proprietary payment processing and account servicing platform is the heart of our business” says Member Solutions CEO, Steve Pinado. “We are continually investing in technology and implementing industry best practices, including the PCI-DSS and other standards in order to accomplish our mission of delivering secure, technology-driven business solutions to membership-based businesses.”
PCI-DSS standards were formed to help organizations proactively secure customers’ personal financial information. Major credit card brands such as American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc. endorse the requirements. Payment service provider compliance requirements are divided into three levels under PCI-DSS, based on the number of transactions processed and/or transmitted yearly. Level One is the highest ranking and carries the most stringent certification requirements.
The comprehensive on-site audit of Member Solutions’ headquarters and offsite production environment hosted by DBSI International, included recurring network security scans, system penetration testing, extensive review of the company’s systems and processes, and documented policies and procedures. This careful and methodical examination verifies that Member Solutions meets the Level One Service Provider requirements and complies with the twelve core elements of the PCI-DSS.
To view a comprehensive list of PCI-DSS Compliant Service Providers, visit http://usa.visa.com/download/merchants/cisp-list-of-pcidss-compliant-service-providers.pdf. More information on PCI-DSS can be found at https://www.pcisecuritystandards.org/.
CLICK HERE to view the press release on PRWeb.

Member Solutions to Bring 2011 Martial Arts Business BootCamp to Philadelphia Saturday, March 5

October 21, 2010 — Jenkintown, PA — Member Solutions announces open registration for its second annual Martial Arts Business BootCamp in Philadelphia, taking place on March 5, 2011.
The conference will focus on the best marketing, sales, enrollment and retention practices for the Martial Arts business community. The 2011 BootCamp is an opportunity for Martial Arts school owners, and their management team, to learn from some of the best in the industry.
Nearly 100 well-known industry experts, prominent martial artists, school owners, vendors, and Member Solutions staff attended last year’s event. Member Solutions expects to exceed that number this year.
“The BootCamp event aligns with Member Solutions’ goal to support the growth of membership-based businesses.” says Joe Galea, President of Member Solutions. “We are thrilled to provide this exceptional learning and networking experience again to the Martial Arts community in 2011.”
The event program is currently under development but is anticipated to have two speakers presenting at all times throughout the day, early-morning workout/training sessions, and exhibitors. Attendees will also enjoy a continental breakfast, catered lunch, and an evening cocktail reception to network with fellow Martial Arts Professionals.
"Before I even left the event, I signed 3 new students and upgraded 4 through the online social networking ideas and business tips I learned at the BootCamp. It was worth every minute." said Jeremy Brousseau, 2010 BootCamp Attendee and Owner of ShoDan Karate in West Warwick, Rhode Island.
Anyone interested in attending the event is invited to visit the conference Web site at MemberSolutions.com/BootCamp2011 to learn more about conference developments and make preparations to attend.
CLICK HERE to view the press release on PRWeb.

MEMBER SOLUTIONS JOINS INC. MAGAZINE’S ANNUAL LIST OF THE TOP 500 / 5,000 FASTEST-GROWING COMPANIES IN AMERICA

September 22, 2010 — Jenkintown, PAMember Solutions has been named one of the fastest-growing companies in America by Inc. Magazine, in its 2010 Inc. 500 / 5000 list. The list represents a comprehensive look at the most important segment of the economy—America’s independent-minded entrepreneurs.
“We are honored to be a member of the Inc. 5000,” said Member Solutions CEO, Steven Pinado. “The tribute is a testament to our team’s hard work and dedication in spite of a very rough and challenging economy.”
Member Solutions ranks as the 555th fastest growing privately-owned enterprises in the United States within the Business Products and Services industry. Member Solutions leverages its proprietary payment processing platform to be a leading provider of full-service membership billing and servicing, and offers a constantly evolving suite of complementary on-demand applications for front-desk management, credit card processing, online registration and payments, and member management. The company serves clients across North America in several membership categories such as fitness, dance, martial arts, gymnastics, cheerleading, sports leagues, music, and more.
“The leaders of the companies on this year’s Inc. 5000 have figured out how to grow their businesses during the longest recession since the Great Depression,” said Inc. president Bob LaPointe. “The 2010 Inc. 5000 showcases a particularly hardy group of entrepreneurs.”
Despite the fact that most of this year’s measuring period of 2006-2009 took place during the latest recession, aggregate revenue among the companies on the list actually increased to $321.6 billion, up more than 50 percent from last year. The effects of the recession are seen, however, in the median three-year growth rate, which dropped to 96 percent from last year’s 126 percent. This year’s Inc. 5000 employ a record 1.4 million people, up from one million on last year’s list. With unemployment remaining stubbornly high, policymakers and business leaders will do well to look to the Inc. 5000 companies for fresh ideas on achieving growth and creating jobs.
Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found on http://www.inc.com/inc5000/2010/index.asp
CLICK HERE to view the press release on PRWeb.
MEMBER SOLUTIONS ADDS ELECTRONIC SIGNATURE CAPTURE TO ITS MEMBER MANAGEMENT SOLUTION SET
September 2, 2010 — Jenkintown, PAMember Solutions, a leading provider of membership billing and servicing, web-based applications for front-desk member management, credit card processing, member communication, online event registration, and more, has introduced a new and exciting option for its clients. With the click of a button, Front-Desk Member Management Solution clients can now activate an electronic option to capture their members’ signatures.
The benefits of electronic signatures are vast: including the ability to automatically collect and store signatures, protect the integrity of data, reduce operational overhead, increase security, and reduce fraud.
Member Solutions clients currently use their web-based Front-Desk Member Management Solution for everything from member check-in and credit card processing, to inventory management and Point-of-Sale transactions. Electronic signature capture will increase clients’ operational efficiency while eliminating paper and maximizing data security for all their business transactions.
“We’re in the business of simplifying our clients’ lives.” says Member Solutions CEO, Steven Pinado. “The electronic signature capture will help cut costs and save time related to sending, storing and managing paper-based processes. It also enables our full-service billing team to have instant access to customer agreements making delinquency and dispute management more effective.”
With the electronic signature capture option comes the latest addition of Member Solutions’ hardware solution set. The electronic signature pad is ready out of the box and can be effortlessly integrated with clients’ existing Front Desk Member Management Solution and IT infrastructure.
“We’re proud of this product enhancement that enables automated document management services to be included in our application at no additional cost, thereby delivering another high-value service to our small business customers at a price they can afford.” continues Pinado.
Bar code readers, a cash drawer, label printer, magnetic strip reader, receipt printer, web camera, and touch screen LCD monitor are among the other hardware solutions provided by Member Solutions.
CLICK HERE to view the press release on PRWeb.
MEMBER SOLUTIONS RELEASES VERSION 4.4 OF ITS MEMBER MANAGEMENT SOLUTION
June 30, 2010 - Jenkintown, PA — Member Solutions has recently unveiled major enhancements to its web-based front desk application, Member Management Solution. Member Solutions is a leading provider of membership billing and servicing and offers web-based applications for front desk management, credit card processing, member communication, event management, and more.
Membership businesses of all types including, martial arts schools, fitness clubs, sports leagues, and music schools utilize Member Solutions’ suite of tools to grow their business. Using Member Solutions’ applications frees up clients’ valuable time to focus on what is most important for making their business a success — retaining existing members and acquiring new ones.
Member Solutions’ front desk application includes a Point of Sale module with a virtual terminal for payment processing, along with complete inventory management. The application is also tightly integrated with Member Solutions’ full-service billing solution for complete member management. Member Solutions clients use Member Management Solution to track, manage and analyze key “front-desk” performance criteria including member check-in, sales, leads, employees, billing, revenue, income and attendance.
Leading the way of improvements to Member Management Solution is its Point of Sale module. The new electronic signature capture provides easy and instant contract execution and automated document management. Also at the top of the list is the ability to upload client logos as well as terms and conditions to customize member agreements.
“We constantly strive to enhance our applications based on client feedback and demands of the marketplace.” said Member Solutions CEO, Steven Pinado. “We selected the Point of Sale platform so that our clients would benefit from a more streamlined sales process that will facilitate faster transactions and automate burdensome processes.”
CLICK HERE to view the press release on PRWeb.
Matt Hughes' Cage Fitness™ Program Chooses Member Solutions For Billing & Servicing
June 1, 2010 — Jenkintown, PACage Fitness™, a new, no contact, no partner fitness program developed and tested by 9-time Welterweight champion, Matt Hughes, has selected Member Solutions, as its corporate billing and servicing provider.
“We’re serious about this business and that’s why we chose Member Solutions as our billing and servicing partner,” says Mike Metzger, Martial Arts Industry Association Elite Consultant and Cage Fitness™ Principal. “Member Solutions is a definite industry leader based on their extraordinary service and innovation.”
Member Solutions will service Cage Fitness™ licensees. The membership billing services are backed by a team of 70+ professionals that provide payment processing, account servicing, and customer service to Cage Fitness™ licensees.
“Cage Fitness represents an opportunity for our industry to leverage the current cross-media exposure of MMA and popularity of Matt Hughes,” said Steven Pinado, Member Solutions CEO. “We have seen several businesses grow their adult student base and increase revenue yield from current membership with the program, and are very pleased to have been chosen as the billing and servicing solution for Cage Fitness.”
About Cage Fitness™
Cage Fitness™ is designed for teens and adults at all levels of fitness. Individuals can customize their workouts by simply adjusting their intensity level to best suit their personal fitness goals. Each 5-minute round incorporates aerobic and anaerobic exercises to help maximize fat burning and muscle building. This system of training allows people to burn more calories while increasing metabolism.
This exercise program is also endorsed by certified personal trainer, Kai Fusser, who has trained athletes such as Annika Sorenstam, golfer and LPGA major winner; NBA Allstar, Grant Hill; and Olympic gold medalist, Darin Shapiro.
CLICK HERE to view the press release on PRWeb.
Member Solutions Appoints Lakshmi Venkataswamy as Chief Information Officer
Valued Industry Veteran Joins Leadership Team, Brings Technology Expertise
February 2, 2010 — Jenkintown, PA — Member Solutions, a leading provider of solutions to membership-based businesses, has appointed Lakshmi Venkataswamy to the role of Chief Information Officer (CIO). Venkataswamy now leads all of Member Solutions Information Technology Activities.
“Our IT systems and infrastructure play a critical role in the success of our business,” said Member Solutions CEO, Steven Pinado. “Lakshmi’s detailed knowledge of technology and operations, along with his vast experience developing and managing enabling technologies for financial services firms, is a significant asset that will contribute mightily to our continued success.”
Venkataswamy brings over 20 years of experience in developing technology infrastructure and information systems to Member Solutions. He has deep financial services industry experience and has led application development, technology strategy and infrastructure teams for public and private corporations.
Venkataswamy recently served as Chief Information Officer and Chief Technologist for Advanta Corporation. During his time at Advanta, he successfully redesigned the corporate infrastructure into a highly scalable and cost-effective corporate resource.
“Member Solutions recognizes the importance of IT and its part in strategic business development,” Venkataswamy said. “I am happy to be a part of this success and a member of the Member Solutions leadership team.”
 
Member Solutions is PCI Compliant!
Member Solutions Certified as a Level One Service Provider under the Payment Card Industry Data Security Standards (PCI DSS)
January 19, 2010 — Jenkintown, PA — Member Solutions, a leading provider of solutions to membership-based businesses, announced that it has been certified as a Level One Service Provider under the Payment Card Industry Data Security Standard (PCI DSS). The certification was awarded after an exhaustive independent audit of Member Solutions’ business operations and practices conducted by Trustwave, the leading provider of on-demand data security and payment card industry compliance management solutions, and a Qualified Security Assessor (QSA) registered with the PCI Security Standards Council.
“Choosing to certify to this higher standard shows that we take the security of customer account data very seriously,” said Member Solutions CEO, Steven Pinado. “Our clients trust us with critical personal, financial and business information. Keeping that information secure through compliance with PCI standards is a vital part of our business.”
The standard, PCI DSS, was formed to help organizations proactively secure customer account data. Endorsed by major credit card brands American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc., the PCI DSS segments payment service provider compliance requirements into three levels based on the number of transactions processed and/or transmitted yearly. Level One is the highest ranking and carries the most stringent certification requirements.
A comprehensive on-site audit of systems and processes, review of documented policies and procedures, recurring network security scans, and system penetration testing are performed to ensure Member Solutions meets the Level One Service Provider requirements and complies with the twelve core elements of the PCI DSS.
To view Member Solutions’ compliance on Visa’s Web site, click here. More information can be found at https://www.pcisecuritystandards.org/.
 
 
 
 
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