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Our Mission is to make membership-based organizations more successful by reliably and consistently delivering practical, technology-driven, business solutions enhanced by great service.
Since 1991, we have been providing billing, financial, software, marketing, and business advisory services to fitness, martial arts, and health-related businesses in the US, Canada, and Australia. Our dedicated Member Solutions team of professionals supports thousands of individual client locations, which in turn, service over 115,000 members. We will process approximately $125 million in membership payments on behalf of our clients this year alone.
Our Vision for Member Solutions is to continue to be a highly profitable, cross-industry provider of solutions to membership businesses that is celebrated for integrity, quality, reliability and our commitment to our clients, their customers and our employees.
We are committed to:
- Providing world-class service to our clients and their customers by maximizing the quality and value of every interaction with any member of our team.
- Managing our operations through a secure, redundant, and scalable technology platform that executes transactions flawlessly and provides real-time information to our clients.
- Developing products and services designed to address the specific needs of our clients' markets and business processes, and constantly enhancing these offerings based on direct client feedback.
- Recruiting, developing, and retaining a team of driven, dedicated professionals and creating a secure, fair, and fun work environment that fosters professional and personal growth.
- Identifying new market opportunities where our expertise, products, services, and culture align with market needs, and positioning ourselves for a leadership position through direct sales and strategic transactions.
