Multiple Location

When it's time to expand beyond a single location there are unique challenges that must be overcome. These challenges can be substantial. Many times failure can be attributed to a lack of systems, resources and staff to support sustainable growth.

You are no longer able to directly oversee every aspect of your business, control ever customer interaction and make every decision. The more you expand, the greater your focus needs to be on managing the core elements of your service and delegating to others. However, delegation without consistent management and oversight can spell disaster. That's why successful multi-facility operators rely on:

	Outsourcing While areas of your business like billing, event management and print marketing are important, it is not critical that you manage them directly. Outsourcing to Member Solutions will free up precious resources and allow you to focus on what you do best. Our clients save 8-10 hours per week for every 75 members. That can add up to savings of thousands of hours a year - time better spent marketing to new customers and retaining the ones you have!
	Standardized Systems Without standardizing your service offering you cannot provide consistent service to each customer. While consistent service delivery is important in any business, the problem grows exponentially as you expand beyond one physical location. Implementation of systems to manage billing, member management and event management will allow you to streamline operations, reduce operating costs and standardize key performance indicators.
	Real-Time Data Capture & Analysis We live in an On Demand world. To make informed decisions and react quickly to a changing competitive landscape you need access to real-time information: Sales Delinquency Payment Class Attendance Scheduling Retention Inventory   Our billing and member management solutions combined with our enterprise reporting portal will provide this information across your entire business, giving you the tools to quickly identify under-performing locations and make critical adjustments.

Proven systems from Member Solutions will help you efficiently manage multiple locations to achieve:

• Quicker Expansion of New Locations
• Results Driven Member Acquisition & Marketing
• On Demand Web-Based Member Management
• Advanced Scheduling & Resource Management
• Comprehensive Implementation, Training & Support
• Data Collection & Analysis

Member Solutions can help you achieve dramatic and immediate results. Check out the complete suite of Member Solutions products for your membership-based business here or by speaking with an account executive at 888-277-4409.