Enterprise | Revenue & Cash Flow

Member Solutions offers products and services designed to optimize the revenue & cash flow for your enterprise business.

Recurring Membership Billing & Servicing

The efficient and effective billing and collection of customer payments is of paramount concern to any membership-based business. Recurring membership payments represent a primary source of income for both your centers and the organization. Large and growing enterprise clients have demanding needs, often requiring specialized service and support. Member Solutions is well equipped to deliver a customized solution set encompassing:

• Highly trained and specialized staff with specific expertise in the billing and collection or recurring membership tuition, dues & fees
• Priority call routing, branded messaging, customized pricing and servicing
• Multiple internal call centers for redundancy and scale
• State-of-the-art communications and data infrastructure
• Advanced physical and electronic security, backup and monitoring
• Optional attorney letters and collection agency referrals

Event Management

If promoting, managing and billing events are part of your service offering, Member Solutions has the perfect solution. Our Event Management tool allows you to create events, market them to customers or prospects, track registrations and manage billing with ease. From the simple to the complex, we support the event needs of your entire enterprise.

Let's say you have an annual camp that you want to manage. Your staff can easily create the event, select a banner for your website or embed a unique URL in an email or direct mail piece. Customers are taken to an online event registration form where they enter demographic and payment information, select options, including add-on purchases, and answer survey questions if applicable. Both the event organizer and attendee are automatically emailed a purchase confirmation.

Royalty & Fee Collection

Timely collection of royalties, advertising co-ops and administrative fees are key to cash flow. With our point-of-sale (POS) solution capturing each sale and Member Solutions processing your customer payments, we can easily handle the transfer of these fees as needed. This virtually eliminates administration and collection costs in your back office while dramatically improving cash flow. Never again will you wait for your money.

Integrated Merchant Accounts

Merchant processing via our point-of-sale solution offers streamlined operation with integrated equipment and highly competitive rates from top merchant processors. Although seamlessly integrated with our online front desk software solution, merchant accounts are available separately and feature complimentary equipment. Our merchant processing solution offers consistent reporting, management and significant savings for your business.