June 30, 2010 - Jenkintown, PA – Member Solutions has recently unveiled major enhancements to its web-based front desk application, Member Management Solution. Member Solutions is a leading provider of membership billing and servicing and offers web-based applications for front desk management, credit card processing, member communication, event management, and more.

Membership businesses of all types including, martial arts schools, fitness clubs, sports leagues, and music schools utilize Member Solutions’ suite of tools to grow their business. Using Member Solutions’ applications frees up clients’ valuable time to focus on what is most important for making their business a success – retaining existing members and acquiring new ones.

Member Solutions’ front desk application includes a Point of Sale module with a virtual terminal for payment processing, along with complete inventory management. The application is also tightly integrated with Member Solutions’ full-service billing solution for complete member management. Member Solutions clients use Member Management Solution to track, manage and analyze key “front-desk” performance criteria including member check-in, sales, leads, employees, billing, revenue, income and attendance.

Leading the way of improvements to Member Management Solution is its Point of Sale module. The new electronic signature capture provides easy and instant contract execution and automated document management. Also at the top of the list is the ability to upload client logos as well as terms and conditions to customize member agreements.

“We constantly strive to enhance our applications based on client feedback and demands of the marketplace.” said Member Solutions CEO, Steven Pinado. “We selected the Point of Sale platform so that our clients would benefit from a more streamlined sales process that will facilitate faster transactions and automate burdensome processes.”

CLICK HERE to view the press release on PRWeb.

June 1, 2010 – Jenkintown, PA – Cage Fitness™, a new, no contact, no partner fitness program developed and tested by 9-time Welterweight champion, Matt Hughes, has selected Member Solutions, as its corporate billing and servicing provider.

“We’re serious about this business and that’s why we chose Member Solutions as our billing and servicing partner,” says Mike Metzger, Martial Arts Industry Association Elite Consultant and Cage Fitness™ Principal. “Member Solutions is a definite industry leader based on their extraordinary service and innovation.”

Member Solutions will service Cage Fitness™ licensees. The membership billing services are backed by a team of 70+ professionals that provide payment processing, account servicing, and customer service to Cage Fitness™ licensees.

“Cage Fitness represents an opportunity for our industry to leverage the current cross-media exposure of MMA and popularity of Matt Hughes,” said Steven Pinado, Member Solutions CEO. “We have seen several businesses grow their adult student base and increase revenue yield from current membership with the program, and are very pleased to have been chosen as the billing and servicing solution for Cage Fitness.”

About Cage Fitness™
Cage Fitness™ is designed for teens and adults at all levels of fitness. Individuals can customize their workouts by simply adjusting their intensity level to best suit their personal fitness goals. Each 5-minute round incorporates aerobic and anaerobic exercises to help maximize fat burning and muscle building. This system of training allows people to burn more calories while increasing metabolism.

This exercise program is also endorsed by certified personal trainer, Kai Fusser, who has trained athletes such as Annika Sorenstam, golfer and LPGA major winner; NBA Allstar, Grant Hill; and Olympic gold medalist, Darin Shapiro.

CLICK HERE to view the press release on PRWeb.

February 2, 2010 – Jenkintown, PA – Member Solutions, a leading provider of solutions to membership-based businesses, has appointed Lakshmi Venkataswamy to the role of Chief Information Officer (CIO). Venkataswamy now leads all of Member Solutions Information Technology Activities.

“Our IT systems and infrastructure play a critical role in the success of our business,” said Member Solutions CEO, Steven Pinado. “Lakshmi’s detailed knowledge of technology and operations, along with his vast experience developing and managing enabling technologies for financial services firms, is a significant asset that will contribute mightily to our continued success.”

Venkataswamy brings over 20 years of experience in developing technology infrastructure and information systems to Member Solutions. He has deep financial services industry experience and has led application development, technology strategy and infrastructure teams for public and private corporations.

Venkataswamy recently served as Chief Information Officer and Chief Technologist for Advanta Corporation. During his time at Advanta, he successfully redesigned the corporate infrastructure into a highly scalable and cost-effective corporate resource.

“Member Solutions recognizes the importance of IT and its part in strategic business development,” Venkataswamy said. “I am happy to be a part of this success and a member of the Member Solutions leadership team.”

January 19, 2010 – Jenkintown, PA – Member Solutions, a leading provider of solutions to membership-based businesses, announced that it has been certified as a Level One Service Provider under the Payment Card Industry Data Security Standard (PCI DSS). The certification was awarded after an exhaustive independent audit of Member Solutions’ business operations and practices conducted by Trustwave, the leading provider of on-demand data security and payment card industry compliance management solutions, and a Qualified Security Assessor (QSA) registered with the PCI Security Standards Council.

“Choosing to certify to this higher standard shows that we take the security of customer account data very seriously,” said Member Solutions CEO, Steven Pinado. “Our clients trust us with critical personal, financial and business information. Keeping that information secure through compliance with PCI standards is a vital part of our business.”

The standard, PCI DSS, was formed to help organizations proactively secure customer account data. Endorsed by major credit card brands American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc., the PCI DSS segments payment service provider compliance requirements into three levels based on the number of transactions processed and/or transmitted yearly. Level One is the highest ranking and carries the most stringent certification requirements.

A comprehensive on-site audit of systems and processes, review of documented policies and procedures, recurring network security scans, and system penetration testing are performed to ensure Member Solutions meets the Level One Service Provider requirements and complies with the twelve core elements of the PCI DSS.

To view Member Solutions’ compliance on Visa’s Web site, click here. More information can be found at https://www.pcisecuritystandards.org/.

March 2, 2009 - Jenkintown, PA – Member Solutions today announced the release of Version 4.0 of its Member Management Solution which includes integration with Constant Contact’s Business Partner Program. Member Solutions is excited to provide its clients with easy-to-use e-mail marketing and online survey tools to help them build strong, lasting customer relationships. Constant Contact®, Inc. is a leading provider of e-mail marketing and online survey tools for small businesses of all types and a great addition to the Member Solutions service offering.

“Our customers are always looking for effective ways to grow and manage their businesses,” said Steven Pinado, Member Solutions CEO. “Constant Contact’s customer communication tools give our clients another valuable addition to our suite of services. Constant Contact’s ease-of-use and affordability made the Partner Program a great solution to meet our clients’ marketing needs.”

“E-mail marketing and online surveys are proven tools that help small businesses connect with their customers and build successful customer relationships,” said Len Bruskiewitz, Senior Director, Partner Programs, Constant Contact. “We are pleased that Member Solutions chose Constant Contact to provide its clients with our products and services, and we look forward to working with Member Solutions to help grow its clients’ businesses.”

Version 4.0 also includes enhancements to the Point-of-Sale, Attendance Tracking, and Lead Management modules within MMS. This is the first of four major releases scheduled throughout 2009. “We continue to invest heavily in the ongoing enhancement and close integration of our service offerings in order to help our clients run their businesses efficiently and create successes on their terms,” added CEO Pinado.

About Constant Contact, Inc. Launched in 1998, Constant Contact, Inc. is a leading provider of email marketing and online survey tools for small organizations, including small businesses, associations, and nonprofits.

November 13, 2008 - Jenkintown, PA: Member Solutions, the Martial Arts industry’s largest billing and servicing company, is proud to announce the launch of a revolutionary new purchasing program. This exclusive new service is available to clients of Member Solutions and is provided at no cost.

Century Martial Arts Supply is the first supply company to implement this new integrated payment option! While shopping on the Century Wholesale website, you can now pay for orders directly out of your Member Solutions’ billing collections. It’s as easy as 1-2-3:

Being a Member Solutions’ client just got even better. Enjoy increased purchasing power as you effortlessly pay for Century goods, resell them and capture a profit – all from your billing collections in real-time!

Call Member Solutions at 888-277-4409 to learn more. Clients of Member Solutions can enroll online through our secure billing portal.

Member Solutions is a leading provider of full-service billing, front desk software, online event management & registration, website and business development solutions. We understand your unique needs and have helped thousands of school owners save 8-10 hours a week and achieve business growth of 20% or more each year!

The Century purchase plan is just one example of continuous innovation, unparalleled convenience and proven leadership from the worldwide full service billing leader.

If you’re not satisfied with your current billing, software or marketing vendor and demand more results from your business, give Member Solutions a call today at 888.277.4409. Focus your time and resources on teaching great classes and growing your school. There are no start-up fees or long term commitments and you’ll enjoy immediate results.

Click here for step-by-step instructions on how to use the program
Click here and register online for FREE
Call us at 888-277-4409 with any questions

March 18, 2008 - Jenkintown, PA: On April 16th, Member Solutions client Tom Callos will lead a team of martial artists to Alabama where they will build a home for a family who is in desperate need of assistance. Called "The Alabama Project," this inspiring act of altruism will change the lives of everyone involved. But before the sound of hammers hitting nails can be heard, another act of kindness needs to occur; namely, your generous support.

With less than 30 days remaining, the Callos-led team needs to raise at least $40,000, secure a long list of building materials and household goods and ensure plenty of on-site assistance. So they're challenging Martial Artists everywhere to help. "This is a Martial Arts event without trophies or competition," said Callos. "It's a model for community involvement and social activism and should be a part of every Martial Arts school. We're just taking our Martial Arts 'out of the dojo' and putting it into the world."

"When Tom told us about this soon-to-become miracle, we immediately started making plans to provide on-site assistance," said Joseph Galea, President of Member Solutions. "We invite our clients to support the Member Solutions team by helping in any way they can, but especially through monetary donations. Without money, there are no materials . and therefore, no house!"

Your tax-deductible support to the Hale Empowerment and Revitalization Organization (HERO), the project host, can be pledged through Event Manager, Member Solutions' secure online registration solution. Simply go to https://events.membersolutions.com/page.asp?content_id=11400.

"Our Event Manager product has been used to simplify the registration and payment collection process for school events such as tournaments, testing, seminars and summer camps and it is truly exciting for us to see it also being used to solicit donations for such an admirable cause," says Steve Pinado, CEO of Member Solutions.

By trading in a black belt for a tool belt, the "Alabama Project" exemplifies the Martial Arts community through project-based leadership and the notion that the human spirit can truly triumph over adversity.

To learn more about how you can help, call Tom Callos at 530-903-0286 or email to tomcallos@gmail.com. To learn more about Event Manager and its seamless ability to effortlessly create online registration forms and securely process payments, call Angela Summa at 888.277.4409 or email her at asumma@membersolutions.com. Or for more information visit our Event Manager page.

January 28, 2008 - Jenkintown, PA: Member Solutions announced today that it has made a major investment in its Customer Service organization with the creation of new tactical roles and the acquisition of industry-experienced leaders. This broad initiative immediately enhances the service delivery platform and better positions the company toward achieving its stated goal of taking service delivery to an unprecedented level.

"These actions are yet another demonstration of our unyielding commitment to serving our unified, yet diverse membership business client base," says Steven Pinado, Chief Executive Officer. "With value that's derived from the relationship our clients have with their members, our role is to provide a comprehensive solution set -- including customer service, financial processing and growth-fueled products -- that enhance those relationships at every interaction point."

The enhanced Customer Service leadership team is led by Chief Operating Officer, Dina Engel. A company co-founder, Dina has spent her entire career serving membership businesses and is especially adept in internal system design and implementation, the quality of service delivery, and identifying opportunities to enhance service offerings. "We brought in the best," says Dina. "Our new team members possess skill sets that will immediately strengthen our ability to provide service that is second to none."

Dina's new team is anchored by Margo Stauffer, a recent hire to the newly created position of Director of Customer Service. With over 26 years of customer service experience in roles of increasing responsibility at the management level, Margo brings proven proficiencies and expertise in serving clients in a variety of industries, most notably those within the membership business arena. Margo can be reached at mstauffer@membersolutions.com.

Armed with both the infrastructure and the in-house talent to provide extraordinary results, Dina is excited to bring service delivery to even greater heights. "I have first-hand experience in building businesses," she adds. "It's all based on listening to the voice of the customer and having a dedicated and well-trained team to make every customer interaction a positive one." Dina can be reached at dengel@membersolutions.com.

November 1, 2007 - Jenkintown, PA: Member Solutions, a full-service membership-based billing and management company, is pleased to report the exceptional success of its Consulting Apprentice Program. With accomplishments that include school growth and the sharing of best practices, this acclaimed no-cost initiative has delivered on its promise of educating participants through innovative client-to-client mentoring.

"Our extraordinary achievements are the direct result of the program's dedicated Team Leaders," said Joe Galea, president of Member Solutions. Selected because of their proven business success and leadership abilities, all Team Leaders have the innate desire to give back to the martial arts community by mentoring other school owners to become even better, both personally and professionally.

"Before each Consulting Apprentice challenge," adds Kathy Marlor, director of Consulting for Member Solutions, "we assess our entire client base and select 5% of our top clients for this integral leadership role."

"And by leading other leaders, these elite few take their leadership skills to even greater heights!"

The winning team for the just-completed Fall session was led by Dan and Gwen Haney, owners/operators of Ernie Reyes' World Martial Arts in Hillsboro, Oregon. The Haneys have been very enthusiastic about the opportunity to mentor other school owners and share their vast business knowledge. "We continually strived to take our team to a higher level and to teach each team member how to create extraordinary results," says Gwen. "We are honored to be the next Member Solutions Consulting Apprentice," adds Dan, "because mentoring others gives us the chance to share our vision and help our own personal growth -- which is a very important factor in developing a masterful program!"

Duane Brummit of Tri-Star Martial Arts Academy led the winning team from the first Consulting Apprentice challenge.

Member Solutions continually invests in the continuing education efforts of its clients by offering free coaching, email consulting, an extensive "How to" library of reports, teleconferences/teleseminars, ad campaigns and more. "The Consulting Apprentice is just another way that we can help our clients achieve their goals," adds Kathy. "They get to network with other clients, be part of a team, have a mentor to lean on and compete in a fun challenge - not to mention the cash and prizes, which go to each member of the winning team!"

For more information on this and other client-centric services and programs, call Member Solutions at 888.277.4409, email to sales@membersolutions.com or visit the web at www.membersolutions.com.

July 24, 2007 - Jenkintown, PA: Member Solutions today proudly announced Event Manager, a convenient, cost-effective and 100% uncomplicated solution for the effortless management of events, both large and small.

Perfect for competitions, promotions & testing, camps, seminars, birthday parties, fundraisers, after school programs, league registrations and so much more. Event Manager is a simple-to-use, feature-driven, secure online application. The pure processing power of Event Manager makes it easy to create events, market them through the web or by email, register attendees, and bill them for event costs and add-ons.

With features that allow you to set flexible pricing for different aspects of your event, use hundreds of marketing banners for event promotion, choose from a myriad of ways to easily customize and personalize your event form and integrate seamlessly to your Website solution, you'll be amazed that success has never been so easy or affordable!

Event Manager saves time, as you'll no longer need to create registration packets or open hundreds (or even thousands) of registration envelopes containing handwritten forms and checks. Event Manager saves money, as it eliminates or reduces printing, mailing & postage, communication and distribution costs associated with your event. And by accepting registrations online, you'll be certain to get the most accurate information in the most expedient manner.

But there's more. With up-to-the-minute, on-demand reporting capabilities, the ability to create customized surveys and the protection that comes with knowing that every registrant has agreed to your terms and conditions prior to purchase, Event Manager is single-stop source for your most demanding needs.

Much like their new full-featured Website solution, Event Manager makes it simple to go from concept to implementation: no experience is needed, there's no software to download and maintain, there are no start-up fees, no merchant account is needed and no long-term contract is required.

To learn more about the power of Event Manager, visit our Event Manager page.

May 15, 2007 - Jenkintown, PA: Member Solutions, a full-service membership-based billing company, announced today the acquisition of Membership Success, a Connecticut-based billing services firm created by Web.com founder Will Pemble.

In acquiring Membership Success, Member Solutions adds a significant number of clients to its rapidly growing customer base, which encompasses global business owners and franchisees, both large and small, in the fitness, martial arts, music, and weight loss industries. "This acquisition is directly in-line with our business plan which combines organic growth through the delivery of great service to our clients and strategic transactions in targeted industry segments," says Steven Pinado, Chief Executive Officer of Member Solutions.

In addition to receiving world-class, client-focused services and support, the former Membership Success clients will enjoy new value-added Member Solutions products including Event Manager, a robust, self-service event registration and management solution and a new website creation platform that makes it fast and easy for membership businesses to create and manage their important web identity.

"Our hard-earned reputation and ability to develop sustaining and effective partnerships with our clients and their customers was key to this important venture," says Joe Galea, President of Member Solutions. "When you focus on client satisfaction and relationship-building as a business essential rather than just a concept," explains Galea, "it becomes easy for clients to pay you back with the ultimate compliment: the gift of their recommendation to others."

Member Solutions has been providing full-service payment processing, tuition management, software and other essential business support services to membership-based organizations throughout the United States, Canada and Australia for over 15 years. Through a comprehensive suite of proven solutions for billing and servicing, member and event management, marketing, website development, and consulting and education, Member Solutions' clients have significantly increased their member base, attained consistent revenue growth, streamlined their operations, simplified the management of their revenue and expenses, and enhanced the customer experience through improved and meaningful communications.