Front Desk & Member Management Software

Member Solutions offers a cutting edge online application to manage your front desk.

Our web-based solution offers incredible power and flexibility that's not found in a desktop software application. There is no software to install and access to your critical student information is always a click away. To achieve long term success your business demands Member Management, an efficient and cost effective way to track and analyze performance in key areas like sales, attendance, inventory, leads and retention.

Click HERE to watch our brief, yet informative video in full screen.

Point of Sale (POS)

Create a new member, assign them a membership card, process their down payment and bill their balance in minutes through a revolutionary design that offers a single point of entry. Better understand pricing and discounting to drive sales and maximize profit.

Merchant Processing

Fully integrated with our Member Management Software Point-of-Sale system, Merchant Processing allows you to set up your Merchant Account and swipe a customer credit card at your front desk for down payments, product sales, event fees, etc. Payments are processed in real-time and funds are settled and deposited into your bank account within 24 hours.

And, best yet, there are NO EQUIPMENT FEES and our RATES are INCREDIBLY LOW! Merchant Processing from Member Solutions is truly a $$-saving solution!

Attendance

Flexible attendance capture offers innovative touch screen technology or bar code scanning. Accurate and timely information provides critical data on member flow and class utilization, allowing you to optimize schedules, manage employee resources and target at-risk members before they drop out.

Lead Management

Use opportunities to track leads and measure marketing effectiveness. Manage the efforts of your sales team and hold them accountable. Build a pipeline to predict revenue and manage cash flow and convert open opportunities to sales.

Communication

Confirm appointments, contact absent members, promote products and events, improve parental/member involvement and positively impact retention - all through a regular and effective communication strategy. Listen to a voicemail or view a fax directly from the Management Software. You can even call or email members and play a customized message recorded in your own voice!

Calendar

Schedule and manage time and resources through an integrated calendar, task and telephony area. Create meetings, calls, notes and tasks. Create classes and assign employees and members. Manage employee productivity and target classes with the highest retention or attrition.

Billing Integration

Bill your programs, products and events with ease. As you complete each sale in the Member Management Software's Point-of-Sale system, Member Solutions will automatically bill the balance of every invoice via EFT, Credit Card, Statement or Coupon Book. Limit billing options for employees and create fees that are automatically charged to customers.

Member Management Progress

Create programs (curriculum) and levels (ranks) to manage member progress. Create numerous requirements like age, time, and number of visits to restrict member access to programs or levels. Use skills and grading to evaluate members and test (promote) them to new levels.

Reporting & Analysis

Analyze key information on every area of your business including sales, leads, attendance, employees, members, billing, revenue and income. Review live data or schedule delivery via email or fax. Report on a single location or review consolidated data on a group of locations.

Training & Support

Member Solutions offers FREE one-on-one implementation and ongoing support via phone, email and online classroom settings to get you and your staff trained and using our Member Management Software system immediately. Innovative training videos will demonstrate major features of the software and will not only show you how to perform a specific task, but will also guarantee you do it correctly. Should you require additional advice or support, our training and support specialists are well equipped to provide the answers you need to help you get the most out of your member management solution.

Hardware

We offer the convenience of leading edge hardware products:

• Bar Code Scanner
• Camera
• Label Printer
• Receipt Printer
• Cash Register
• Touch Screen Monitor